Contact Us

We're Here to Help

Whether you're planning your next trip, need assistance with an existing reservation, or have questions about our travel services, our dedicated customer support team is here to assist you.

At CheapFlyShop, we are committed to delivering professional, responsive, and reliable service throughout your travel journey. From your first enquiry to post-booking support, our experienced travel specialists are ready to help every step of the way.

Customer Support

• New Flight Bookings
• Existing Reservations
• Flight Changes & Schedule Updates
• Booking Amendments
• Cancellation & Refund Enquiries
• Business & First Class Reservations
• Group & Corporate Travel
• Vacation Packages
• Hotel Reservations
• General Travel Assistance

New Bookings & Travel Enquiries

Planning your next trip? Our travel experts are available to help you compare travel options, answer your questions, and assist you in completing your reservation.

Phone: 1-888-924-9111
Email: sales@cheapflyshop.us

Existing Bookings

If you already have a reservation and require assistance with itinerary changes, schedule updates, cancellations, refunds, or other booking-related enquiries, our Customer Support team is here to help.

Phone: 1-888-924-9111
Email: support@cheapflyshop.us

Customer Support Hours

Monday – Sunday
09:30 AM – 09:00 PM

If you contact us outside our business hours, we'll respond as soon as possible on the next business day.

Registered Business Office

CheapFlyShop is operated by EMEIA Travel Mart LLC.

30 N Gould Street
Sheridan, Wyoming 82801
United States

This is our registered business office for administrative correspondence only and is not a walk-in customer service location.

Before Contacting Us

Please have the following information ready:

• Booking Reference (if applicable)
• Passenger Name
• Travel Date
• Email Address used for the booking
• Contact Telephone Number
• Brief description of your enquiry

Travelling Within the Next 24 Hours?

If your flight departs within the next 24 hours and you require urgent assistance, please contact our Customer Support team by phone for the fastest response.

For all other enquiries, you may contact us by email.

Frequently Asked Questions

When will I receive my ticket?
Once your reservation has been confirmed, your booking confirmation and itinerary will be sent to your registered email address.

Can I modify my booking?
Many reservations can be modified, subject to airline fare rules and applicable fees.

How do refunds work?
Refund eligibility depends on the airline's fare rules and booking conditions.

My airline changed my schedule. What should I do?
Contact our Customer Support team and we'll help review the options available.

I haven't received my booking confirmation.
Please check your spam or junk folder first. If you still haven't received it, contact our support team.

Why Choose CheapFlyShop?

• Experienced Travel Specialists
• Personalized Booking Assistance
• Secure Booking Support
• Domestic & International Travel Expertise
• Group & Corporate Travel Solutions
• Responsive Customer Service
• Transparent Communication

Our Commitment

Whether you're travelling for business, leisure, education, or visiting family and friends, our goal is to provide clear communication, practical solutions, and dependable support throughout your travel experience.

Important Information

CheapFlyShop is an Online Travel Agency (OTA) operated by EMEIA Travel Mart LLC.

We facilitate travel bookings through airlines and trusted travel suppliers. We are not an airline or aircraft operator.

All reservations are subject to availability and the applicable terms, conditions, and policies of the respective airline or travel supplier.

Please refer to our Terms & Conditions and Privacy Policy. for additional information regarding cancellations, refunds, privacy practices, and booking conditions.